New Zealand is one of the least productive nations in the OECD countries. It has been highlighted that leveraging technology better could help with this.
The real question is how much money is your organisation haemorrhaging?
Wherever possible, we would look to identify the ‘moments that matter’ for our clients and ensure that our tools, technology, and processes are equipped to reflect these. We would typically adopt a data driven method of measurement for this from pulse surveys and engagement surveys.
An online HR Helpdesk / Ticketing tool will be utilised to manage all requests. This will result in better employee engagement and satisfaction. Also, this will allow clients to measure all the cases by type and make corrective action as required.
Having to manage the same data into multiple systems can be time consuming, costly and frustrating.
If we can get to the data, Solar HR can integrate with it! We would recommend an API integration with your chosen payroll provider so that data entry is seamless and relevant between both platforms.
To measure the quality of your employee workflows, clients can use the platform to track and triage priority cases and expected response times. Solar Workplace is designed to operate effectively as a “self-service” kiosk of sorts so most employee actions can be fulfilled within the platform